The patients rights and responsibilities are written, acknowledged by all stuff, and posted in a common area.
Exercise these rights without regard sex, cultural, economic, educational, religious background, or the source of payment for care.
Patients are given equitable, unbiased, considerate, and respectful care.
Patients are provided appropriate privacy regarding medical records and during interviews, examinations, treatment, and consultation. Medical information will not be released without patient’s written consent.
Patients are given the opportunity to participate in decisions involving their health care.
Patients are in receipt of sufficient information in advance if feasible, to allow a patient to give informed consent or refuse any proposed treatment or procedure.
Patients are provided, to the degree known, complete information concerning their diagnosis, treatment, and prognosis. When it is medically inadvisable to give such information to a patient, the information is provided to a person designated by the patient or to a legally authorized person.
Patient should have knowledge of the name of the physician primarily responsible for care, and the names and roles of any other physicians involved in their care.
Patients, prior to treatment, are informed of their financial responsibility and are provided with a receipt and explanation of their bill, regardless of source of payment.
Patient have ability to have their complaints addressed, and to receive an appropriate response.
Facility will provide information to patients concerning:
- Services available at the facility
- Provision for after-hour and emergency care
- Fees for services and payment policies
- Methods for expressing grievances and suggestions to the facility
Participate and follow agreed-upon plan of care.
Fully participate in decisions involving their own health care.
Cooperate with physician and ask questions (if any) regarding instructions and information.
Provide physician with a complete and accurate history about illnesses, hospitalizations, medications, and other matters related to your health.
Notify facility if there is any problem or dissatisfaction with care or services.
Treat personnel with respect, consideration, and dignity.
Give timely notice when cancelling an appointment.
what our patients say
"I definitely plan on utilizing VIP MediSpa as much as I can."
"I’d like to say thanks to Dr. Grishkevich and his staff for making my procedure so painless and easy. I am very pleased with the results and still don’t recognize the person standing in the mirror!"
"Great service! Absolutely the best SPA I have visited in years. Very up-to-date equipment, really liked the interior design. I particularly enjoyed the atmosphere created by the gracious hosts and friendly personnel. Great deals/prices for the services, which they provide."
"Thank you all for everything! I will continue to “dance” through life and look as good as I feel!!"
"I just want you all to know how much I appreciate your office and staff. I am doing well – it has been nearly two weeks. I am still sore but the bruising is going away nicely. I am still a little swollen but can definitely see and feel the difference I was hoping for. I thought it was pretty funny when Dr. Max was so candid and said – “I hope you don’t think you will ever have a completely flat tummy…” No, believe me after 5 kids – 4 births – and my mid-life I just don’t want to feel pregnant anymore and that is how I felt. So I already feel better in my clothes and my ego at this stage of my life is good. My emotions are in check right now and I am starting to think about my future as a single, but elderly lady. Thanks so much for the boost. Good work, everyone. Keep it up! I will check in the next time I am in Portland."
"I love it when I look in the mirror now!! The difference is remarkable. I feel that I look natural, but so much better. It is such a joy to come into the spa, the staff is so warm, and make you welcome. You have a lifetime client and friend. Thank you!!"
"Dr. Max and staff are the best! I love the results of SmartLipo so far so good and I will be back for more!"
"Dr. Max, Sonja and the entire staff make my visits feel relaxed and welcoming. I am so happy with my results! Dr. Max is a perfectionist, which is exactly what I wanted. He is caring! Never condescending. I wouldn’t hesitate to recommend the procedure or Dr. Max to anyone."
"My experience at VIP MediSpa gave me freedom to be the young and healthy me that I feel I am – and to look the part. For the first time in many years I am not ashamed of my body! After years of wishing there was just some way to really be rid of my cellulite, I finally actually achieved what I thought might be impossible, and sometimes it still seems too good to be true. I would do it again in a second. Nothing that I experienced in my mesotherapy procedure was more painful than the years of hiding my body. I would do it again in a second!"
"VIP MediSpa has been wonderful. The Staff are pleasant and very helpful. All my questions were answered to my satisfaction. I’m very happy with the results from all my procedures and can’t wait to do more. Max is great and makes me feel comfortable about my decisions I have made. I recommend VIP to my friends and family."
"I joined the VIP MediSpa during the Grand opening and everyone was so nice! The location and décor are perfect! The service 6 months later is still first rate! I would definitely send my friends and family to them! Thank you so much!"
"Absolutely the best SPA I have visited in years. Very up-to-date equipment, really liked the interior design. I particularly enjoyed the atmosphere created by the gracious hosts and friendly personnel. Great deals/prices for the services, which they provide."
"VIP MEDISPA is the best!!!! Dr. Max is a Medical Doctor and his wife a beauty specialist… amazing service! Everything is professional, clean, and friendly! The grand opening was a blast. They offer a range of services at good prices."
"Thank you so much for all you do! I love the results. You have a life-long client and friend. I recommend Dr. Max to anyone who wants to look better and be in the most competent of hands. I appreciate all of you!"
"I am very thankful it was Dr. Max, Sonja and VIP MediSpa who I’ve done this with. Everyone is responsive and helpful, and I know they really care about me. I highly recommend VIP MediSpa."
"I have a very low tolerance for pain – Dr. Max made sure I didn’t feel any discomfort during the procedure."
"I can now wear clothes I haven’t worn in a few years. I put on a pair of work slacks I hadn’t worn since before, and they fell down after I buttoned them! I also am loving that it gave me more incentive to take care of myself better, eat healthier, and exercise more. I am 43 going on 27."
"Great service! Absolutely the best SPA in Portland area I have visited in years. Very up-to-date equipment, really liked the interior design. I particularly enjoyed the atmosphere created by the gracious hosts and friendly personnel. Great deals/prices for the services, which they provide."